Contact Us


If you have any questions regarding our products, shipping, or anything else, please get in touch and we'll be happy to help. You can email me directly at, or by using the form below. 

This is the best way to contact us - we're an online business so we will always get back to you as soon as we can. Messages are checked and answered regularly throughout the day.

I do have a phone 0226449967 but with preschool aged kids I'm often on the go! (AKA I have 2 very loud children in the background - I know you guys get it!) We're a home based office and our off-site warehouse is located in Christchurch, New Zealand.

Looking forward to hearing from you! 

Stacey Thompson

Owner @ Therm